Professional Conduct & Manners

Professional Conduct & Manners

UK / EU / Canada Compliant

International business environments depend on professionalism, integrity, and clear communication.

Time Management & Punctuality

Arriving "on time" means being physically ready to work at least five minutes before your scheduled shift begins. If an emergency makes you late, you must communicate with your supervisor via phone call before your start time.

Communication Standards

Clear, polite communication is a non-negotiable metric:

• Avoid using street slang or informal text language when addressing clients or management.
• Eye contact shows respect and focus.
• All written emails must start with a proper greeting and conclude with a respectful closing statement.

Integrity & Personal Presentation

Integrity means doing the right thing honestly when nobody is monitoring you. Theft of company property or falsifying paperwork results in instant dismissal. Professionals must show up to work 100% sober, clean, and groomed, as personal presentation directly protects the company's reputation.